Amanda & John Paul
March 10, 2025
Hard Rock Hotel Riviera Maya
HARD ROCK HOTEL RIVIERA MAYA
- 2 outdoor pools and a children’s pool, with a swim-up bar
- 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and express check-out
- Express check-in, supervised childcare (surcharge), and golf cart on site
- Guest reviews say great things about the helpful staff
Let’s Get Started!
- Please read over all the information below before clicking on the button to book your room.
- A block of rooms has been reserved for the group for March 06 – 13, 2025. Pricing and availability are subject to change and are not guaranteed until the non-refundable/non-transferrable $200 per person deposit is placed. Upgraded room categories are available upon request.
- Group rates expire on October 24, 2024. This is also the date that final payments are due. Rooms may be booked after this date, but we will only be able to offer the resort’s current availability and pricing.
- To receive the group rate, your reservation must be booked through Journeys Inc.
- On the reservation form, enter each person's name and birthdate as it appears (or will appear) on their passport.
- Deposits are non-refundable/non-transferable so we suggest only adding those you KNOW will be traveling. You can often add someone later depending on the room occupancy rules. The room rate will be adjusted to the new per person rate when applicable.
- Guests sharing a room do have the option to pay separately.
- Pricing with group rates will be provided during the booking process before you confirm your reservation.
We STRONGLY recommend that you purchase trip insurance. Your payments are non-refundable. Your only option for a refund, should you need to cancel, is via the travel insurance Cash Refund option. The insurance cost will be displayed within the booking process. Without insurance, the resort won't refund you because of flight delays/cancellations, illness, and other miscellaneous reasons.
If you need to cancel and have Cash Refund travel insurance, you will be due a full refund of payments made toward your trip, minus the cost of insurance and the deposit.
** You have 7 days from the date of deposit to add this insurance. The cost of the trip insurance is due at the time of booking your reservation.
** Eligibility: This plan is only available to U.S. residents (except Puerto Rico)
- Choose your dates of travel and number of passengers. If you plan to book more than one room, be sure to book each room one at a time.
- Select the hotel room type.
- Select transfers. If you do not add transfers, you will be solely responsible for your transportation to and from the airport in the destination. If you prefer private transfers for only the guests in your room, select private transfers.
- Select your Travel Protection option.
- Provide traveler information.
- In the Special Service Requests block, enter the bedding configuration you prefer (King or two beds). Bedding and special requests are not guaranteed and are at the resort's discretion at check-in.
- Please ensure you choose the correct payment option. You can select the deposit option or to pay in full.
- Once Journeys receives a confirmation of your booking, you will be sent an invoice showing your booking details and balance due. All communication about your reservation will come to you by way of an email. It's important to check your email often.
You should purchase airfare to Cancun (CUN). We will request your flight info from you when it gets closer to travel, as we want to ensure that we have the most up-to-date schedule. In order to utilize the transfers provided as part of the package from the Cancun (CUN) airport to your resort, your air schedule must be received by 01/05/2025; otherwise, the transfer will be forfeited. Transfers are from the Cancun (CUN) airport only.
The remaining balance is due by October 24, 2024. If payment in full is not received by October 24, 2024, a late fee of $25 will be applied to the booking and the booking will automatically cancel with no refund by October 25, 2024. Arrangements can be made for a payment plan if you prefer or you may submit interim payments here.
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Booking deadline: 10/24/2024
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Final date to make reservation changes: 10/24/2024 (Contact our reservation specialist to make reservation changes.)
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Final Payment deadline: 10/24/2024
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Flight Schedules due: 01/05/2025
NOTE: Booking deadline date and final payment deadline date is the same.
Suites Selected for Our Guests
Deluxe Gold Double/King
Deluxe Partial Ocean View Double
Diamond King
Deluxe Sky Terrace 1 Bedroom
Deluxe Family 2 Bedroom
Rock Royalty Ocean View King
Our Expert Team
at Your Service
Need Some Help? Contact our Reservation Specialist:
Kirstin Mills
Resort Amenities
Amenities
Hard Rock Riviera Maya
- This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
- All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Lessons/classes/games
- Onsite entertainment and activities
- Access to onsite nightclubs
- Onsite live performances
- 2 coffee shops/cafes
- 7 bars/lounges
- 9 restaurants
- A poolside bar
- A swim-up bar
- Coffee and tea in common areas
- Snack bar/deli
- Full service spa
- Kids Club
- Water Park
Deluxe Gold King/Double
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.
- 1 King Size or 2 Double Beds
- 482 sq. ft
- Garden View
- Private bath with shower
- Balcony with hammock
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
- King room: 2 adults with 1 child (0 – 3 years) in a crib
- Double room: 3 adults plus 1 child (0 – 17 years) or 2 adults plus 2 children (0 – 17 years) or 1 adult plus 3 children (0 – 17 years)
Deluxe Partial Ocean View Double
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds.
- 2 Double Beds
- 482 sq. ft
- Partial Ocean View
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service – Available upon request
- Double room: 3 adults plus 1 child (0 – 17 years) or 2 adults plus 2 children (0 – 17 years) or 1 adult plus 3 children (0 – 17 years)
Diamond King
Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.
- 1 King Size Bed
- 482 sq. ft
- Ideal Location View
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Aromatherapy and Pillow Menu
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service – Available upon request
- Complimentary beach bag (1 per room, per stay)
- CD/DVD Player (available upon request)
- Bluetooth-enabled wireless alarm clock radio
- Early check-in and Late checkout (subject to availability)
- King room: 2 adults
Deluxe Sky Terrace 1 Bedroom
Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.
- 1 King Size Bed
- 964 sq. ft
- Best available view
- Private bath with shower
- Balcony with hammock
- Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown Service – Available upon request
- King room: 2 adults
Deluxe Family 2 Bedroom
Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras including two connecting rooms, one with a king bed, the other with two double beds.
- 1 King Size & 2 Queen Beds
- 964 sq. ft
- Garden or Resort view
- Hydro spa tub in each room
- 2 full private baths with shower
- Balcony with hammock
- Adult Mini bar with soda, bottled water, juice & domestic beer
- Kid friendly mini bar with juices and soda
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Adult-size slippers
- Adults & kids size bathrobes
- L’Oreal Kids bath amenities
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service – Available upon request
- Bluetooth-enabled wireless alarm clock radio
- Xbox 360, with a selection of DVD’s & Xbox games available upon request
- Kids beach toys
- Candies and cookies upon arrival
- Minimum occupancy: 1 adult
- Maximum occupancy: 6 guests including children and infants. Maximum 5 adults
Rock Royalty Partial Ocean View King
You are now all-inclusive Royalty. Kick off your shoes and relax in paradise. Enjoy your vacation in a king bed.
- 1 King Size Bed
- 482 sq. ft
- Partial Ocean view
- Dedicated telephone concierge
- Upgraded full-size Rock Spa® bath products
- Welcome Petit Fours
- Aromatherapy and Pillow Menu
- Priority Reservations to picks® and wax® program
- Complimentary 25-minute couple’s massage at the Rock Spa®
- Early check-in & late checkout available (until 3pm – available upon request)
- Complimentary beach bag (1 per room/per stay)
- Priority booking for bali beds ($)
- Hydro spa tub
- Private bath with shower
- Balcony with hammock in most rooms
- Mini bar with soda, bottled water, juice, domestic beer and snacks
- LCD TV with satellite
- Purified water
- Plush Bathrobes & slippers
- Sleeping mask
- Loofah Sponge
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso machine
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
- Minimum occupancy: 2 adults