Frequently Asked Questions

You typically need a valid passport, visa (depending on the destination), and sometimes proof of return flight or accommodation. Always check entry requirements before you travel.

Travel insurance is highly recommended. It can cover medical emergencies, trip cancellations, lost luggage, and more.

For the best prices and availability, book flights 4-6 months in advance for domestic travel and 5-7 months for international trips.

Each airline has its own baggage policy. Always check directly with your airline for weight and size limits, as well as fees for checked bags. In addition, make sure to review the airline’s list of prohibited and restricted items, since certain objects (like flammable materials, sharp tools, or large lithium batteries) are illegal to transport on a plane.

Use ATMs at your destination for the best rates. Avoid airport currency exchange counters due to high fees and poor exchange rates.

As a Certified Destination Wedding & Honeymoon Specialist company, Journeys happily coordinates and plans romantic ‘I Dos’ in scenic and unforgettable destinations. Our team believes that when it comes to making your big day special, you shouldn’t have to worry about all of the small details. That’s what we’re here for!

Planning your destination wedding with our team can be an affordable option for many, as it allows access to our unique partnerships with both destinations and resorts. Don’t forget about the honeymoon! With so many wonderful locations to choose from, let Journeys guide you to the right fit for you as a couple. Whether you want to totally relax or are looking for adventure, we can help you plan the trip of your dreams!

As you travel, your advisor will be in contact with you to manage travel arrangements and any other barriers that might pop up throughout your travel. Our team is here to support all couples and guests with answers to common questions, travel support, and access to our customer care line while you travel. Do not hesitate to reach out to your dedicated Travel Advisor at any time.

We specialize in a bunch of amazing trips, including family vacations, destination weddings, honeymoons, anniversary getaways, group travel, corporate and incentive travel, and more. Basically, if you’re looking to go somewhere and have a great time, we’ve got you covered!

Absolutely! Our luxury travel advisors can customize a vacation just for you, tailored to your specific interests and preferences. Whether you’re into adventure, relaxation, or something else, we’ll make sure your trip is exactly what you want.

Absolutely! Once we know your vacation goals, we’ll work with our partner resorts and destinations to find the best prices and accommodations within your budget. Just let us know any specific needs your travel party has. We’ll send you a quote with multiple options that match what you’re looking for. When you’re ready to book, just fill out the reservation request form, and our team will put your vacation package on hold and send you an invoice for approval.

Once you’ve chosen your destination and accommodations, we’ll put your reservation on hold. After you approve the invoice, we’ll process your deposit to lock in the package. You can also set up a payment plan if that works better for you until the final payment date.

If you need to change or cancel your travel plans, please be aware that refunds are limited. All cancellation requests have to be sent to us in writing. Both our penalties and those from third-party suppliers will apply, and you can find all the details in your invoice and on our website. We’ll provide the cancellation penalties when you book and confirm. If you’re unsure about anything, just reach out to your Journeys Travel Advisor. Any cancellation fees will be charged to the credit card you used for the travel services or deducted from the supplier’s refund.

At Journeys Inc., we always focus on finding accommodations that fit exactly what you’re after. For families, we often suggest all-inclusive resorts with lots of kid-friendly perks. Couples looking for romance? We lean toward luxurious, secluded spots. We also have amazing options for adventure seekers, Disney fans, and those wanting to explore Europe. Basically, there’s a range of choices to suit every travel style and budget. Reach out, and we can chat about the best options for your trip!

Essentials include 5–7 outfits (depending on climate), underwear, toiletries, medications, chargers, a power adapter (if needed), travel documents, and comfortable walking shoes.

Yes, most airlines limit carry-ons to around 7–10kg (15–22 lbs) and checked bags to 23kg (50 lbs). Always verify baggage allowances with your specific airline.

Yes, solid food is generally allowed. Liquids and gels (like yogurt or sauces) must comply with the 100ml rule. Avoid bringing fresh fruits or meats to other countries due to customs restrictions.

It’s a good idea to carry some local currency, but avoid airport exchange kiosks. ATMs in your destination typically offer better exchange rates, though your bank may charge international fees.

In most cities, yes, especially Visa and Mastercard. However, carry cash in rural areas or for small vendors, taxis, and tipping. Keep in mind that many international destinations do not accept American Express, so it’s best to have a backup card and some local currency on hand.

Each airline has its own baggage policy. Always check directly with your airline for weight and size limits, as well as fees for checked bags. In addition, make sure to review the airline’s list of prohibited and restricted items, since certain objects are illegal to transport on a plane.

Common prohibited items include:

• Firearms, guns, ammunition, and bullets

• Knives, box cutters, and other sharp objects

• Explosives, fireworks, and flammable items

• Liquids over 100ml (3.4 oz) in carry-on bags

• Hazardous materials (corrosives, toxic chemicals, etc.)

Always check your airline’s official website for the most up-to-date list before you travel.

Pack essentials based on your destination’s climate, trip duration, and planned activities. Always include your travel documents, basic medications, a power adapter, and comfortable clothing and shoes.

Yes. Some hotels add resort fees, local taxes, or charges for parking and Wi-Fi. Always check the full price breakdown before booking.

It’s always best to book in advance, as the good ones fill up quickly. Book popular tours (e.g., Machu Picchu, Northern Lights, African Safaris) well ahead of time to secure your spot. For local or city tours, waiting until you arrive may get you better deals or last-minute discounts.

Journeys makes the process easier with simple group quotes paired with breathtaking destinations and resorts. We’ll take care of navigating all of the resort contracts, so that you can worry about having the time of your life. Start by connecting with one of our group specialists!

Yes, but choose destinations with easy access to healthcare, child-friendly accommodations, and low travel times. Always bring extra snacks, entertainment, and child-proofing supplies.

Cruises, all-inclusive resorts, and national parks are great options. Look for destinations with a mix of activities suited for kids, adults, and seniors.

Yes! Most tour operators and airlines offer group discounts starting at 6–10 people. Book early to secure availability and better rates.

Yes, especially for historic sites, remote regions, or language-barrier destinations. They offer local insight, convenience, and often skip-the-line access.